Frequently Asked Questions
Qwi Driving Glove Sizing Chart
For styles:
  • Partial Finger (PD-001)
  • Full Finger (FD-001)
Measurement
Size
7.25 -  7.75 inches
Extra-Small
7.76 - 8.25 inches
Small
8.26 - 8.75 inches
Medium
8.76 - 9.50 inches
Large
9.51 - 10.75 inches
Extra-Large
10.76 - 12.00 inches
Extra-Extra-Large
Qwi Motorcycle Glove Sizing Chart
For styles:
  • Partial Finger spandex top (PMS-002)
  • Partial Finger,all solid leather (PML-002)
  • Partial Finger, perforated leather top (PMLP-002)
  • Full Finger spandex top (FMS-002)
Measurement
Size
6.50 -  7.25 inches
Extra-Extra-Small
7.26 - 7.75 inches
Extra-Small
7.76 - 8.25 inches
Small
8.26 - 9.00 inches
Medium
9.01 - 9.50 inches
Large
9.51 - 10.50 inches
Extra-Large
10.51 - 12.00 inches
Extra-Extra-Large
Question: How do I return my gloves for an exchange or refund?
Answer: Simply do the following:
1.   Mail your gloves and its packaging to us by US Mail (that is the most economical way) to our office address: 526 Chickasawba Street, Blytheville, AR 72315, USA
2.   Please include a brief note inside your package with the following information:
a.    Your name and mailing address
b.    State whether you are exchanging your gloves or returning them for a refund.
c.     If you are exchanging your gloves, please tell us what style and size gloves you would like us to send you.
3.   We will then mail you a new set of gloves or a refund check either the same day or the next business day after we receive your gloves.

Question: How do Qwi Nerve Protection Driving Gloves and Motorcycle Gloves differ?
Answer: The two patented, solid gel nerve protection pads in the palm are the same shape and in the same locations for the Driving Gloves and 2 styles of the
Motorcycle Gloves (i.e., Styles FM-001 and FMIN-001). All other Motorcycle Gloves styles have the larger U-shaped nerve protection pad. The transverse solid gel pad
at the base of the fingers of the Driving Gloves is roughly a rectangle with a slight curve. The transverse solid gel pad in the Motorcycle Glove has four extensions that
go out to the first joint of the index, long, ring, and small fingers providing additional vibration protection. Motorcycle Gloves (except styles FM-001 and FMIN-001) have
an extra solid gel pad over the gripping surface of the thumb. Both the Driving Glove and the Motorcycle Glove use abrasion resistant, washable premium pig grain
leather (except for the Sport Motorcycle Glove which is made of cow leather). The leather used in the Motorcycle Glove is also water resistant. All gloves have
adjustable wrist straps. Driving Gloves come in partial and full finger styles with spandex on the top and leather on the palm to provide maximum coolness. There are
9 Motorcycle Gloves styles including partial and full finger styles and a choice of material for the tops of the gloves (i.e., solid leather, perforated leather, or spandex).

Question: Can I wash my Qwi gloves?
Answer: Yes, one of the reasons that QwiTM gloves are made using special, washable premium pig skin leather is to allow them to be washed. The gloves may be
hand washed or machine washed separately using the delicate cycle. Wash your gloves in cold water. Use mild detergent without bluing agents. Do not pour
detergent directly onto the fabric. Hang your gloves in the shade to allow them to air dry. Washing instructions may be found printed on the label inside your gloves.

Question: My new gloves cause the palms of my hand to turn dark. What can I do?
Answer: "Bleeding" of the dye used to color genuine leather occurs commonly. The dye comes out of the leather and onto a person's hands coloring the skin. Dye
"bleeding" can be reduced by washing your gloves following the instructions outlined in the previous Question/Answer. It may be necessary to wash your gloves
several times to prevent further dye "bleeding." You can also try soaking your gloves in water mixed with either vinegar or lemon juice. If dye bleeding is a problem, feel
free to return your gloves for an exchange or for a refund. Simply follow the return instructions described in an earlier question in this section.

Question: Why are Qwi Gloves manufactured in China and not in the United States?
Answer: We began our initial search for manufacturers in the United States. Some manufacturers felt that our gloves would be too labor intensive to produce. Our
gloves are much more difficult to manufacture than standard gloves because the nerve protection pads must be precisely located anatomically. And, the pad locations
differ for each glove size. Those manufacturers did not want to undertake production of our gloves. Other manufacturers quoted us production costs that were
prohibitively expensive. For example, in 2005, glove manufacturers in Washington state and Iowa quoted us production prices of $27 per pair of partial finger driving
gloves. Just to break even, we would have had to price the gloves considerably more than $30 per pair in order to cover the cost of shipping, sales tax, and our order
fulfillment expenses. Our goal is to provide our customers with high quality products at reasonable prices. The amount the Unites States manufacturers would have
charged us per glove ($27 not including tax and shipping) is much greater than our retail price of $17.50 (in 2005) for the partial finger driving glove. We polled over
700 professional truck drivers asking them what they would pay for a pair of our partial finger driving gloves. None of the drivers said that they would pay over $30 for a
pair of gloves. We could have had a great American made product, but no one would have bought the gloves for the price we would have had to charge if they were
made in the United States.

So, we were forced to look outside the United States for a manufacturer. We evaluated many manufacturers in Taiwan and China with the aid of an international trade
consultant. We evaluated the quality of their work through sample gloves. We finally settled on a manufacturer in Taiwan. But, we later switched to another
manufacturer in China when we considered the preproduction sample gloves from Taiwan to be inadequate. The Chinese manufacturer has been great. They work
with us to produce the best gloves possible. For example, we went through eight versions of the motorcycle gloves until the final version was done just right. Unlike
most manufacturers that inspect only a sample of each production run (for example, inspection of 400 out of an order of 3,000 gloves), this manufacturer inspects
every single glove before shipping them to us. This results in the highest quality control. They also work with us in choosing the best possible materials for our
gloves. It took us about 3 months of reviewing different types of leather before we decided to use a specific premium pig grain leather for our gloves (it is washable,
abrasion resistant, soft, flexible). Similarly, we spent about 3 months reviewing various gel materials before settling on the current gel for the nerve protection pads.
That gel is custom formulated to our specifications to provide the optimal degree of cushion and softness.

The Qwi Team is patriotic, we are proud to be an American company, and we support the United States. We are working with an excellent Chinese manufacturer so
we can bring our customers high quality, innovative products at fair prices.

Question: Why are the ends of the fingers in Partial Finger Driving Gloves and Motorcycle Gloves not hemmed?
Answer: The fingers are more comfortable when the ends are not sewn. Hemming the finger ends creates a ridge of material that can be uncomfortable especially
on the side of the fingers that comes in contact with a steering wheel or motorcycle handlebar grip. Most partial finger bicycle gloves have fingers that are not hemmed
for the same reason.

Question: How do I know if I have carpal tunnel syndrome?
Answer: Please go to the following page for a detailed discussion and answer to this questions: Do I Have Carpal Tunnel Syndrome?

Question: How long will it take for me to receive my Qwi Glove order?
Answer: Please refer to the following page on our web site to see estimated delivery times for different shipping methods: Delivery Times

Question: Why is international shipping so expensive?
Answer: We searched shipping options for international orders in order to find the least expensive method. We searched rates from UPS (United Parcel Service) and
FedEx. Their rates are higher than the US Postal Service (USPS). The least expensive way to ship overseas is to use USPS international flat rate envelopes. The
USPS has doubled their shipping rates since about 2011. As of April 2013, they charge US$19.95 to ship to Canada and US$23.95 to ship to Europe and Australia
when a flat rate envelope is used. It is even more expensive if a flat rate envelope is not used. We are sorry that it is so expensive to ship to locations outside the US.
We have no control over these shipping rates.


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Note the new, larger U-shaped gel nerve protection pad
in the gloves above.
Some customers felt that the original two separate gel pads in the palm felt odd because grip pressure was concentrated into a relatively small surface area. So, a
new version of the nerve protection pad was created (see the diagram below and to the left). It is U-shaped (the photo below and to the right shows an example of this
new pad) and still retains the open area in the base of the palm where the median and ulnar nerves enter the hand. There is no gel padding over the main nerve
trunks in this area. The ulnar pad is narrower to provide more space for the ulnar nerve. The radial pad is wider to give more gel surface area. A transverse gel
section was added joining the radial and ulnar pads. This transverse pad is located further down in the palm beyond the area where the carpal tunnel (median nerve)
and Guyon's canal (ulnar nerve) are located). The nerves have divided into smaller branches that have dove down deeper into the hand below the level of the finger
flexor tendons at this point so the new transverse gel pad does not place pressure over them (similar to the transverse metacarpal gel pad with the finger
extensions). The new pad provides more cushioning.
Qwi Bicycle Glove Sizing Chart
For style:
  • Partial Finger Bicycle Glove (PBC-002)
Measurement
Size
5.75 - 6.49 inches
Extra-Extra-Small
6.50 - 7.25 inches
Extra-Small
7.26 - 7.75 inches
Small
7.76 - 8.25 inches
Medium
8.26 - 9.00 inches
Large
9.01 - 9.50 inches
Extra-Large
9.51 - 10.75 inches
Extra-Extra-Large
Measurement
Size
7.26 - 7.75 inches
Extra-Extra-Small
7.76 - 8.25 inches
Extra-Small
8.26 - 9.00 inches
Small
9.01 - 9.50 inches
Medium
9.51 - 10.75 inches
Large
10.76 - 12.25 inches
Extra-Large
12.26 - 13.00 inches
Extra-Extra-Large
Measurement
Size
6.50 - 7.00 inches
Extra-Extra-Small
7.01 - 7.50 inches
Extra-Small
7.51 - 8.00 inches
Small
8.01 - 8.75 inches
Medium
8.76 - 9.50 inches
Large
9.51 - 10.25 inches
Extra-Large
10.26 - 11.50 inches
Extra-Extra-Large
Qwi Motorcycle Glove Sizing Chart
For styles:
  • Full Finger without extended cuff, all solid leather (FMNC-002)
  • Full Finger without extended cuff, perforated leather top (FMNCP-002)
  • Sport Motorcycle Glove (FMSP-002)
Qwi Motorcycle Glove Sizing Chart
For styles:
  • Full Finger with gauntlet, uninsulated (FM-001)
  • Full Finger with gauntlet, lightly insulated (FMIN-001)